Scotsman Appliance Repair in Camden, Pennsauken & Merchantville

Owned by Italy's Ali Group, Scotsman is an American ice machine maker known for flake, nugget and gourmet ice. Restaurants, bars and hospitals use its commercial machines, and the Brilliance line puts under-counter ice machines in homes. Scotsman helped make commercial nugget ice popular; often sold as chewable ice, it became a favorite with hospitals and with restaurants built around drinks. Scotsman's range includes nugget, flake, cube and gourmet commercial ice machines along with undercounter units and the residential Brilliance models. The name is closely tied to chewable nugget ice in healthcare settings and restaurants.

For service purposes, the features to know are nugget and flake ice makers with augers, Prodigy cube ice machines, gourmet cube under-counter units, and Brilliance residential ice machines. In nugget and flake machines an auger drives ice through the evaporator, so slow output or a grinding sound often signals worn bearings or a worn auger rather than a refrigeration problem.