Terms of Service

1. Service Agreement

By scheduling a repair with Philadelphia ProFix Repair ("Philadelphia ProFix," "we," "us"), you agree to these terms. We provide residential and commercial appliance repair services in Philadelphia and nearby communities in Pennsylvania and New Jersey.

2. Appointments and Scheduling

• Appointment windows are estimates. We will contact you before the technician arrives.
• Please have an adult (18+) present during the service visit.
• Cancellations made less than 2 hours before the appointment may incur a cancellation fee.
• No-shows (technician arrives, no one home) may still be billed for the visit.

3. Pricing and Payment

• You receive a written estimate before any repair work begins.
• Payment is due upon completion of service.
• Accepted payment methods are confirmed when you book.
• Prices shown online are estimates. Final pricing depends on diagnosis and parts required.

4. Warranty

• 90-day parts and 30-day labor warranty on all completed repairs.
• Warranty covers the specific repair performed. It does not cover new or unrelated failures.
• Warranty is void if the appliance is tampered with by a third party after our repair.
• Parts are sourced as OEM (original equipment manufacturer) or equivalent quality aftermarket.

5. Limitations of Liability

Our liability for any repair is limited to the cost of that repair. We are not responsible for:

• Pre-existing damage or wear unrelated to the repair
• Food spoilage or loss resulting from appliance failure
• Consequential or incidental damages
• Appliances that are deemed beyond economical repair

These limitations apply only to the extent permitted by the law of the state where the service is performed. Nothing in these terms limits or waives any right you have under the consumer-protection laws of Pennsylvania or New Jersey.

6. Parts and Availability

We carry common parts for major appliance brands. If a part needs to be ordered, we will notify you of the estimated wait time. Parts availability may extend repair timelines. We cannot guarantee same-day completion for all repairs.

7. Service Area

We serve Philadelphia and nearby communities in Pennsylvania and New Jersey, including Center City, Old City & Society Hill, Queen Village & Bella Vista, Graduate Hospital & Point Breeze, South Philadelphia, Southwest Philadelphia & Eastwick, University City, West Philadelphia, Overbrook & Wynnefield, Fairmount, Northern Liberties, Fishtown, Kensington & Port Richmond, North Philadelphia, East Falls, Manayunk, Roxborough, Germantown, Mount Airy, Chestnut Hill, West Oak Lane & Cedarbrook, Olney, Logan & Oak Lane, Frankford & Bridesburg, Mayfair, Tacony & Oxford Circle, Northeast Philadelphia, Far Northeast Philadelphia, Bensalem, Bristol & Croydon, Levittown, Langhorne & Yardley, Newtown, Richboro & Southampton, Warminster & Warrington, Abington, Cheltenham & Jenkintown, Willow Grove, Hatboro & Horsham, Ambler, Fort Washington & Flourtown, Norristown, Bridgeport & King of Prussia, Blue Bell, Plymouth Meeting & Conshohocken, Lower Merion & Narberth, Radnor, Wayne & Villanova, Newtown Square, Glen Mills & Thornton, Paoli, Berwyn, Devon & Malvern, West Chester, Cherry Hill, Camden, Pennsauken & Merchantville, Collingswood, Audubon & Oaklyn, Haddonfield, Haddon Heights & Barrington, Bellmawr, Gloucester City & Mount Ephraim, Blackwood, Clementon & Lindenwold, Moorestown, Mount Laurel & Cinnaminson, Willingboro, Burlington & Bordentown, Woodbury, Deptford & West Deptford, Sewell, Glassboro & Williamstown, Trenton, Hamilton & Ewing. See our service areas page for ZIP codes.

8. Governing Law and Disputes

These terms are governed by the laws of the state where the service is performed: the Commonwealth of Pennsylvania for service at a Pennsylvania address, and the State of New Jersey for service at a New Jersey address. A dispute about a repair will be resolved in the state or federal courts serving the county where that service was performed, unless the law of that state gives you the right to bring it somewhere else.

If any part of these terms is found unenforceable, the rest remains in effect.

9. Contact