Appliance Repair in 19128 · Roxborough

Older Roxborough basements rarely have a flat, level floor. Concrete was poured over uneven ground, slopes toward a drain, or has cracked and settled over decades. A washer set on that floor without careful leveling rocks during the spin cycle, bangs against the wall or laundry tub, and slowly walks out of position.

This is harder on the machine than it sounds. Constant rocking wears out the suspension rods or shock absorbers on front-loaders, damages the tub bearings, and can stretch the drain hose or pull the fill hoses loose. A top-loader that thumps on every spin may also be throwing an off-balance code and stopping mid-cycle.

Start by checking the leveling legs with a level on top of the machine, and lock them in place. Rubber anti-vibration pads help on smooth concrete. If the washer still walks once it is level and the load is balanced, the suspension, shocks or bearings are worth a diagnosis before they damage the tub. We can also tell you when a sloped floor needs a solid platform or shims rather than another adjustment.

If you have a driveway, let us know whether the technician can use it; many Ridge Avenue side streets are narrow and steep. Clear the area around the washer so it can be pulled forward, and have the model number from inside the door or on the back panel. Tell us whether the noise happens on every load or only on large ones.