Bertazzoni Appliance Repair in Philadelphia

Based in Guastalla, Italy, Bertazzoni is a family-controlled company that has built cooking appliances for generations. Its best-known products are colorful pro-style ranges, and in North America it also offers wall ovens, dishwashers and refrigerators. Still run by the Bertazzoni family, the company got its start in the late 1800s making wood-burning stoves in Guastalla. Professional is Bertazzoni's pro-style range series, Master is a plainer stainless line and Heritage brings a retro style, and matching hoods, dishwashers and refrigeration round out the offering. Buyers drawn to the brand want Italian design and a choice of colors for less than the biggest pro-style names charge.

The hardware that matters on a service call includes Professional, Master and Heritage series ranges, dual-ring and brass burners on many models, dual-fuel and induction ranges, and colored enamel finishes. Harsh cleaners can eat into the enamel and burner parts of a Bertazzoni range, leading to ignition trouble that can be mistaken for an electrical fault.

Bertazzoni ranges in Philadelphia rowhouse kitchens usually run on PGW gas and often sit close to cabinets, so on hot summer days without central air the control parts and wiring take extra heat. When Bertazzoni refrigerators, dishwashers, and ovens stop working right after an outage, we check the outlet, the breaker and the control's power supply before assuming the board itself has died.

High-rise service adds time that has nothing to do with the repair itself, such as loading-dock access, elevator windows and a building sign-in, all before we reach a Bertazzoni. A Roxborough stone house and a Fishtown row home put very different demands on a Bertazzoni, which is why we ask about the installation when you book.

Across the whole brand, Bertazzoni's weak points are spark igniters and modules, oven temperature sensors and thermostats, convection fan motors, oven door hinges, and enamel chips on finished parts.

The common Bertazzoni refrigerator faults are fan motors, ice maker, control board, and door gaskets. On Bertazzoni cooktops, plan on spark igniter, spark module, induction board, and gas valve. Bertazzoni dishwashers are prone to drain pump, door hinges, control board, and inlet valve.

On Bertazzoni equipment, "the electronics are bad" is a theory until a meter proves it, and that usually takes minutes.

Wash burner caps and heads with mild soap, dry them completely, and keep abrasive pads off the enamel and brass. A whole-home surge device at the panel is inexpensive protection for electronic controls through thunderstorm and nor'easter season. Know where your unit's water shutoff is, and if you do not, ask the building engineer before you need it.

Jot down any error code and when it shows up; on a Bertazzoni that narrows the diagnosis before we arrive.

Bertazzoni supplies parts through its North American distribution, but uncommon components and colored trim sometimes have to come from Italy, which can mean waiting weeks. Panel-ready and built-in Bertazzoni models sometimes need trim or a panel removed before the machine comes out, and we quote that time up front.

A Bertazzoni range is usually worth fixing, but allow for longer waits on less common parts and trim. Nothing starts until you approve a written estimate, and our warranty covers parts for 90 days and labor for 30.