Traulsen Appliance Repair in Philadelphia

Owned by ITW Food Equipment Group, Traulsen traces its roots in New York back to 1938. The brand builds heavy-duty reach-in and roll-in refrigerators and freezers, prep tables and blast chillers for institutions and restaurants. Long before it joined ITW Food Equipment Group, Traulsen earned its reputation with all-stainless commercial refrigeration. Hospitals, schools and busy restaurants rely on them for durable cold storage.

Take the panels off and you find stainless reach-in and roll-in cabinets, electronic controllers with alarms, self-closing doors with stay-open features, and blast chillers, and each of those decides how the unit fails and how it is fixed. Since Traulsen units run nonstop in hot kitchens, temperature complaints are usually dirty condenser coils or worn door gaskets, not lost refrigerant.

Across the whole brand, Traulsen's weak points are door gaskets and hinges under constant use, condenser coil fouling, evaporator fan motors, controller and sensor faults, and freezer defrost heaters.

The common Traulsen refrigerator faults are fouled condenser coil, worn door gasket, failed evaporator fan motor, and controller or sensor faults. On Traulsen ice makers, plan on scale inside the ice machine, faulty water inlet valve, clogged drain, and fouled condenser. Traulsen freezers are prone to faulty defrost heater or timer, door gasket or heater problems, failed evaporator fan motor, and fouled condenser.

We test the supply and look over the installation before condemning a Traulsen control board, because a board swapped to cure a loose neutral or a kinked drain hose simply fails again.

Traulsen reach-ins in Philadelphia restaurant kitchens face hot, humid summers and storm outages that put food at risk and stress controllers when power returns. Corner stores, bars and takeout counters run Traulsen equipment for long hours, so scheduled cleaning and inspection cost far less than an emergency on a busy night.

Philadelphia's water comes from the Delaware and Schuylkill rivers and is moderately hard, so Traulsen refrigerators and ice makers collect some scale over the years, mostly at inlet screens, valves and anything that heats water. Our Traulsen visits run from Society Hill to Port Richmond and every neighborhood inside the city line.

ITW's commercial parts network handles Traulsen parts; the common ones usually arrive fast, while specialty items can take a few days. For a Traulsen unit in a working kitchen or bar, downtime costs money every hour, so we separate what can be fixed on the first visit from what needs a part.

Traulsen units are built for long commercial service, so repairs usually pay off, especially against downtime and replacement cost. Nothing starts until you approve a written estimate, and our warranty covers parts for 90 days and labor for 30.

Clean the condenser coils on a regular schedule and check door gaskets for tears, since those are the leading causes of temperature problems. Commercial operators get the best return from scheduled cleaning and inspection logged on a calendar, rather than waiting for a breakdown. When an old shutoff valve is turned after years untouched, check the appliance's inlet screen afterward for grit.

Before you book, check the breaker, the water supply and any obvious blockage; if none of that helps, we take it from there.