Hoshizaki Ice Maker Repair in Philadelphia

A short orientation before Hoshizaki ice maker service: Hoshizaki's ice machine range covers KM-series crescent cube machines, flake and cubelet ice makers, and self-contained undercounter models.

Scaled-up evaporators, float switches, water pumps, and thermistor and harvest faults account for most of the Hoshizaki ice maker work we do. The calls we get tend to mention ice output dropping, cubes small or misshapen, and harvest not happening. When output falls or the cubes come out thin and cloudy, check when the filter was last changed and inspect the evaporator and water trough for white scale. Ice that sticks to the evaporator points to scale or a failing harvest control.

A Hoshizaki crescent cube machine harvests by warming the evaporator so the cubes slide free, which means scale on the plates slows the harvest and leaves cubes thin or misshapen. Thermistors and float switches determine when each cycle ends, and a float coated in scale can cause overfilling or an early stop. Descaling and cleaning frequently bring output back with no parts replaced.

Muggy summer weather cuts production on any air-cooled ice maker, so a machine that keeps up in spring may fall behind in July. Because scale and slime cause most output complaints, the diagnosis usually includes a cleaning cycle.

Thin or incomplete cubes from a Hoshizaki ice machine usually mean low water flow or scale on the evaporator. If the cause is the thermistor and harvest faults, the part and the labor go into a written estimate first, and the finished job carries 90 days on parts and 30 on labor.

Write down the date every time the filter is changed. Have the model and serial ready when you call about ice output dropping; it lets us check parts first.