Manitowoc Ice Maker Repair in Philadelphia

A short orientation before Manitowoc ice maker service: Manitowoc's range covers modular cube machines, nugget and flake machines and undercounter units, offered with air-cooled, water-cooled or remote condensers.

Scaled evaporator, faulty ice thickness probe, failed water pump, and faulty inlet valve account for most of the Manitowoc ice maker work we do. The calls we get tend to mention ice output dropping, not harvesting, and thin or cloudy cubes. Before calling about thin cubes or a machine that won't harvest, look at the water filter and check the distribution tube for white scale. Ice that sticks to the evaporator points to scale or a failing harvest control.

Harvest on a Manitowoc cube machine is triggered by an ice thickness probe, so a misadjusted or scaled probe can lead to thin cubes or missed harvests. Scale can also clog pumps and water distribution tubes, cutting output. Routine cleaning and filtration head off most problems and usually do more good than swapping parts.

Muggy summer weather cuts production on any air-cooled ice maker, so a machine that keeps up in spring may fall behind in July. An ice machine visit starts with the water supply and filter, then scale on the evaporator, then the pump, valve and controls.

A Manitowoc ice machine requires filtered water, condenser airflow and a drain with an air gap, and on remote-condenser models the line sets must be sized correctly. If the cause is the faulty ice thickness probe, the part and the labor go into a written estimate first, and the finished job carries 90 days on parts and 30 on labor.

Write down the date every time the filter is changed. Have the model and serial ready when you call about thin or cloudy cubes; it lets us check parts first.