Kenmore Washer Repair in Philadelphia

Start with the basics of the line: Whirlpool built most Kenmore top-load washers. Front-loaders came partly from Whirlpool and partly from LG.

The failures that repeat across Kenmore washers are lid lock or lid switch, clogged drain pump, drive coupler on older top-loaders, and front-loader tub bearings. Symptoms that bring us out include no spin, no agitation, and water staying in the tub. When an older Kenmore top-loader fills and drains yet never agitates, a broken motor coupler is a frequent and cheap failure. If the washer will not start or spin with the door shut, the door lock or lid switch is the usual cause.

Direct-drive Kenmore top-loaders from Whirlpool rely on a rubber-and-plastic motor coupler meant to break when overloaded, which spares the transmission. Pumps, lid locks and controls on the newer front-loaders and high-efficiency top-loaders follow whichever company built them. On older front-loaders a bearing failure often tips the choice toward replacement, whereas switches, pumps and couplers are worth fixing.

In a rowhouse held for decades, the shutoff valves behind the washer are often original, and they can shed grit into the inlet screens or refuse to close when they are finally needed. Watching the machine go through fill, wash, drain and spin shows where it stops, and that narrows the fault fast.

On a 796-prefix Kenmore front-loader that won't drain, look first to the LG-built drain pump filter, which is far more often the cause than the control. Jobs such as the drive coupler on older top-loaders come with a written estimate up front and a 90-day parts, 30-day labor warranty when they are finished.

Make sure the machine sits level, because an unlevel washer walks, bangs and wears out its suspension early. If you are seeing grinding noise during spin, or anything else off with your Kenmore washer, book a visit and we will confirm the cause before quoting.