Samsung Microwave Repair in Philadelphia

A short orientation before Samsung microwave service: Samsung's microwave lineup covers countertop units, wall-oven combinations and over-the-range models with vent fans, and several offer sensor cooking.

High-voltage diodes and magnetrons, door latch and switch failures, failed touch pads, and over-the-range vent fan and light failures account for most of the Samsung microwave work we do. When people call, they typically report one of these: running without heating, door not triggering the switches, and keypad not responding. Stop using a microwave that runs without heating and do not open it up, since the high-voltage parts behind the panel store a dangerous charge. A microwave that runs without heating usually has a failed magnetron, diode or high-voltage capacitor, and none of these are DIY parts because the capacitor can hold a dangerous charge.

Mounted over a cooktop, these models soak up heat and grease that wear out the vent fan and can set off thermal protection. A no-heat fault calls for testing the capacitor, diode and magnetron, and on an aging countertop unit the repair may not be worth paying for. Door switches fail more often and cost less to fix, particularly on doors that get slammed.

Surges when the power returns after a thunderstorm are a common reason a microwave control board fails without warning. On an over-the-range model we also check the fan, the light and the vent damper.

Most Samsung failures put a fault code on the display, and reading it before any panel comes off usually narrows things to one or two parts. If the cause is the over-the-range vent fan and light failures, the part and the labor go into a written estimate first, and the finished job carries 90 days on parts and 30 on labor.

Do not use an over-the-range microwave as a shelf for heavy items. Have the model and serial ready when you call about running without heating; it lets us check parts first.